Yet again more cases coming up
I've authorized my lawyer to act in five more new GPL violation cases. As
usual I will not disclose their names until some kind of agreement (or a court
order) is in place.
In one of the cases we unfortunately now had to go after a reseller, since the
warning notice to the Dutch vendor was unanswered. Apparently the strategy is
working, since the German reseller now put pressure on the Dutch vendor, who
suddenly now replies to us ;)
Fun with incompetent BMW employees
So during the repairs of my BMW F650's carburetor, I lost the choke plunge.
Not a big deal, just a tiny part regulating the fuel/air ratio at engine
startup time.
So I picked up the phone and called the spare part department of BMW in Berlin,
and told them the exact part I wanted. "Chokekolben" is 100% not possible to
be misinterpreted, there is no other part with the same name. So I was told
that this part is not available on it's own, but just in a set bundled with the
linkage/string that actually attaches to the plunge.
One day later I was called that the part had arrived. It took me about an hour
to get to the BMW subsidiary, only to find out that they had ordered the choke
string, but it came without plunge.
They showed me the exploded view of the carburetor, and it was very clear that
the plunge is sold separately for about EUR 3. I have no idea how one can
misunderstand the exploded view and/or the spare part list associated.
After ordering the plunge, I asked them if they made the exploded views
available for customers, so they could directly order a particular spare part
number in order to avoid such misunderstandings. Apparently they only provide
those spare part catalogues to their BMW partners, and they see no way how they
could provide me a copy. *sigh*. So I will have to rely on some brain dead
spare part sales assistant who has most likely never disassembled that bike ..
Luckily, there's eBay and I found somebody who sold the original BMW spare part
catalogue on CD-ROM. What would the world be without eBay.
BMW, this happened about two weeks ago, and I still don't have that spare part.